Clients & Market Focus

Organisations with the business management capabilities required to thrive in a market-based system will be able to demonstrate good practice across a range of domains that include:

  • Ability to understand and respond to the emerging market.
  • Ability to price services competitively taking into account the full cost base.
  • Strong alliances and links to the community.
  • Effective marketing strategies.

IDF Resource Tools

Sector Support Consultants

Sector Support Consultants work with service providers individually, ensuring that providers have advice and support that is tailored to their unique circumstances. Consultants can assist with presentations to management teams, to boards and to staff groups about how to become NDIS-ready.

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NDIS Provider Toolkit

A self-assessment and analysis of key financial ratios. Results can be returned to receive a benchmarking report for their self-assessment.

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Aboriginal Community Engagement

Building and maintaining relationships with local Aboriginal communities ensures that Aboriginal people with disability, their family and carers can access the services they need.  

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Social Impact Measurement Tool

Measuring the social impact of your organisation helps you to understand and communicate the social or economic value that your activity creates. By doing this, the stories of success, can be backed up with facts that prove, and improve the value of your activities.

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Person Centred Approaches

The Person Centred Approaches Project provides professional development opportunities and resources for middle and senior managers in non government organisations providing disability services, that are wanting to adapt their own approach to service planning, and to help frontline staff adapt their approach to service delivery.

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Companion Card

A program that encourages community inclusion, by providing free entry to selected venues and facilities around Australia to companions fo people with a significant disability.

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The Industry Development Fund is delivered by National Disability Services on behalf of Family & Community Services: Ageing, Disability & Home Care.